Operational Continuity
Website Care Programme
Ongoing care for a content-managed website, with staged updates, checked backups and visible operational reporting.
Onboarding in 3 working days, then ongoing monthly18% GST INCLUDED
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Operational Continuity / BS-037
See whether production is healthy and send the right alert to the right person when it is not.
01 / THE PROBLEM THIS SOLVES
See whether production is healthy and send the right alert to the right person when it is not.
This engagement is designed for products learning about incidents from customers and teams with many metrics but unclear health signals. The work stays within the deliverables below, so the expected result can be reviewed before purchase.
02 / WHAT YOU RECEIVE
Multi-region uptime checks for priority endpoints.
Application error-rate and latency monitoring.
CPU, memory, disk and database-connection metrics.
Alert thresholds based on your observed traffic.
Severity-based routing to chat, email or phone.
A public-facing status page on the agreed platform.
A concise dashboard of meaningful health indicators.
03 / EXPECTED OUTCOMES
04 / WHAT WE NEED FROM YOU
Third-party subscriptions, usage fees, paid licences and work not listed under “What you receive” are excluded unless confirmed in writing before purchase.
05 / BEFORE YOU BUY
Yes for the listed scope. The price is in INR and includes 18% GST. Any authorised discount or project-specific adjustment is shown in the order review before payment.
The timeline begins after payment, the completed brief and all required inputs have been received. Late inputs move the expected handover date.
Use “Ask about this service” before buying. We will confirm whether the request fits, recommend another service or explain that a separate scope is needed.
Ownership and account handover are governed by the accepted engagement and Terms. Delivery is made into accounts and repositories controlled by your organisation unless the engagement states otherwise.
Each unit repeats the published scope once. It does not expand one unit beyond the limits stated on this page.