01. About these terms
This website and the services described on it are operated by BLUESOLE TECHNOLOGIES PRIVATE LIMITED (“BLUESOLE”, “we”, “us” or “our”). These terms apply to website use, project enquiries, service orders and access to the Client Space.
Submitting an enquiry or building a project basket does not by itself create an engagement. An engagement begins when BLUESOLE confirms the scope, commercial terms and start conditions in writing, or otherwise accepts the order in writing.
02. Service scope and engagement
Each service page describes a defined outcome, deliverables, customer inputs, estimated delivery window and price. The confirmed engagement may also include an order summary, statement of work or written acceptance that records project-specific details.
Work outside the confirmed deliverables—including additional integrations, third-party charges, hosting, content production or continuing support—is excluded unless agreed in writing. If project-specific terms conflict with a catalogue description, the project-specific terms take priority.
03. Customer responsibilities
You must provide accurate contact and billing information, timely decisions, and the access, materials and approvals identified for the engagement. Delivery dates may move when a required input is late, incomplete or unavailable.
You confirm that you are authorised to provide any data, code, designs, credentials or other materials supplied for the work. Passwords, private keys and regulated information must be shared only through an agreed secure channel.
04. Pricing, tax and payment
Catalogue prices are shown in Indian rupees and include 18% GST. The order review displays the service value, any authorised adjustment, taxable value, GST component and total. Project-specific pricing takes effect only when it is recorded in the accepted order or engagement document.
Available payment methods are presented during checkout. A payment is treated as complete only when the transaction status is confirmed. Bank, card-network or payment-provider delays may cause an order to remain pending while the transaction is reconciled.
05. Changes, acceptance and ownership
A request that changes the confirmed scope, schedule or assumptions must be assessed before additional work begins. We will record the effect on deliverables, price and timing for approval. Corrections against the agreed acceptance criteria remain part of the original scope unless stated otherwise.
Handover includes the artefacts and documentation listed in the engagement. Ownership and licence terms for commissioned work, pre-existing materials and third-party components are governed by the accepted engagement and any licences that accompany those components.
06. Cancellation, liability and disputes
Cancellation and refund requests are handled under the Cancellation & refunds policy and the accepted engagement. Neither party is responsible for delay caused by events beyond reasonable control, provided the affected party communicates the issue and takes reasonable steps to reduce its effect.
These terms are governed by the laws of India. The parties should first try to resolve a concern through the Grievance redressal process; any remaining dispute is subject to the competent courts and any mandatory remedy available under applicable law.
ABOUT US
BLUESOLE TECHNOLOGIES PRIVATE LIMITED
BLUESOLE is an India-based technology services company helping businesses plan, build and improve software, AI, cloud, data and cybersecurity solutions. We support clients from initial discovery and solution planning through delivery and ongoing improvement.
CONTACT US
Office address
Office No. 1237, 12th Floor, Gaur City Mall, Sector 4, Greater Noida West, Gautam Buddha Nagar, Uttar Pradesh, India – 201301Services are offered in India. Website prices are displayed in Indian rupees (INR) and include 18% GST unless otherwise stated.