Interaction Research
Moderated Usability Study
Watch representative users complete real tasks and turn what you learn into a prioritised set of product improvements.
12 working days18% GST INCLUDED
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Interaction Research / BS-017
A simpler checkout for Indian buyers, with UPI prominence and deliberate treatment of every payment state.
01 / THE PROBLEM THIS SOLVES
A simpler checkout for Indian buyers, with UPI prominence and deliberate treatment of every payment state.
This engagement is designed for commerce teams with checkout abandonment and products adding indian payment methods. The work stays within the deliverables below, so the expected result can be reviewed before purchase.
02 / WHAT YOU RECEIVE
Step-by-step analysis of the existing checkout funnel.
A revised journey with UPI positioned prominently.
Streamlined fields, autofill and mobile input behaviour.
Pending, failed, timed-out and retry designs for payment methods.
Trust and reassurance content at decision points.
Design source files with developer specifications.
A concise A/B measurement plan for the release.
03 / EXPECTED OUTCOMES
04 / WHAT WE NEED FROM YOU
Third-party subscriptions, usage fees, paid licences and work not listed under “What you receive” are excluded unless confirmed in writing before purchase.
05 / BEFORE YOU BUY
Yes for the listed scope. The price is in INR and includes 18% GST. Any authorised discount or project-specific adjustment is shown in the order review before payment.
The timeline begins after payment, the completed brief and all required inputs have been received. Late inputs move the expected handover date.
Use “Ask about this service” before buying. We will confirm whether the request fits, recommend another service or explain that a separate scope is needed.
Ownership and account handover are governed by the accepted engagement and Terms. Delivery is made into accounts and repositories controlled by your organisation unless the engagement states otherwise.
Each unit repeats the published scope once. It does not expand one unit beyond the limits stated on this page.