BLUESOLETECHNOLOGIESOPENING PAGE
If this takes longer than expected, open the service catalogue directly.
Operational Continuity / BS-040
Named engineering support for an existing production system, combining maintenance, small improvements and incident attention.
01 / THE PROBLEM THIS SOLVES
Named engineering support for an existing production system, combining maintenance, small improvements and incident attention.
This engagement is designed for businesses running a product without a full-time support team and teams needing predictable maintenance capacity. The work stays within the deliverables below, so the expected result can be reviewed before purchase.
02 / WHAT YOU RECEIVE
A named engineer with an onboarded backup colleague.
24-hour availability and error monitoring.
Critical-issue response within 2 business-hours.
20 engineering hours per month for fixes and small changes.
Monthly OS, framework and dependency security patches.
Backup checks and quarterly restoration tests.
A monthly incident, delivery and recommendation report.
03 / EXPECTED OUTCOMES
04 / WHAT WE NEED FROM YOU
Third-party subscriptions, usage fees, paid licences and work not listed under “What you receive” are excluded unless confirmed in writing before purchase.
05 / BEFORE YOU BUY
Yes for the listed scope. The price is in INR and includes 18% GST. Any authorised discount or project-specific adjustment is shown in the order review before payment.
The timeline begins after payment, the completed brief and all required inputs have been received. Late inputs move the expected handover date.
Use “Ask about this service” before buying. We will confirm whether the request fits, recommend another service or explain that a separate scope is needed.
Ownership and account handover are governed by the accepted engagement and Terms. Delivery is made into accounts and repositories controlled by your organisation unless the engagement states otherwise.
Each unit repeats the published scope once. It does not expand one unit beyond the limits stated on this page.